ServiceNow CRM Day Sweden 2025

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ServiceNow CRM Day Sweden 2025

Tuesday, September 16, 2025
8:30 AM-12:00 PM
Gate:01

Frösundaviks Allé 1
Solna 169 70
Sweden

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The Future of CRM Starts Now
Redefining Customer Engagement with a New Generation of CRM

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For decades, CRM meant tracking interactions—often with little impact. But today, powered by AI, real-time data, and automated workflows, a new CRM is transforming how organizations engage and serve customers.

According to the Swedish Consumer Agency, customer service is in such poor condition it’s nearing illegality. It’s time for change.

Join us for an exclusive event where we explore how the modern CRM can:
✅ Empower end-to-end customer engagement
✅ Boost agent and employee productivity
✅ Improve experiences across all channels

What to Expect:
Industry-focused sessions tailored for:

Retail
Manufacturing
Financial Services
Technology, Media & Telecom

Gain insights, share challenges, and connect with peers shaping the future of customer experience.

Reserve your spot today and be part of the CRM revolution.

Agenda:

08.30 Breakfast

09.00 Keynote - Boost Customer Satisfaction with ServiceNow CRM. Why ServiceNow CRM is different

09.20 Demo & Use cases – How ServiceNow CRM helps organizations deliver seamless, proactive customer experiences by connecting front, middle, and back-office operations, to sell, fulfill and service on a single platform.

10.00 Coffee Break

10.30 CRM for your Industry - Roundtable session

12.00 Lunch & End

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