Autonomous IT Workshop London
Wednesday 20 May 2026
See the future of IT operations—where innovation meets automation. We'll explore the "ZERO" Vision of Autonomous IT.
Public Services Summit Edinburgh
Tuesday 9 June 2026
Join experts and peers to connect & learn how to Put AI to Work for Public Services in Edinburgh.
Public Services Summit Manchester
Wednesday 1 July 2026
Join experts and peers to connect & learn how to Put AI to Work for Public Services in Manchester.
User Group Meeting London
Thursday 2 July 2026
A full day designed to bring the ServiceNow community together for real-world learning and meaningful conversations.
CRM Special Interest Group London
Wednesday 8 July 2026
Join us to hear the latest insights and customer use cases from our CRM community .
World Forum London
Tuesday 30 October 2026
Experience where the world puts AI to work - October 20, Excel London. Sign up for updates so you’ll be first to know when registration opens.
Ready to join us? Register now to secure your spot
The UK public sector stands at a critical juncture with AI adoption. While government strategy recognises AI's potential to address workforce pressures and productivity challenges, translating ambition into delivery remains the critical challenge.
Legacy systems, siloed data, skills gaps, and the unique accountability requirements of public services create barriers that demand a different approach.
ServiceNow UK Public Services Summit London brings together leaders, policymakers and service & technology owners from central government departments, local authorities, healthcare, social care, national security, public safety, and higher education to explore how to turn AI strategy into operational reality.
Through expert insights, real-world use cases, and sector-specific discussions, the Summit will explore moving beyond pilots to deploy AI at scale, navigating governance complexity, and delivering measurable outcomes for both citizens and public servants.
If you're working to deliver better public services through AI, don’t miss our Summit.
Interested in sponsoring this event? Click below to connect!
Please complete the form below to register to this event. All fields are required.
This event is for Public Services organisations only. We cannot accept interest from other organisations, non-sponsoring ServiceNow partners or consultants looking to improve their knowledge/skills. Following registration your place will be reviewed & approved subject to your role and/or organisation.
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Hear from senior government thought leaders alongside ServiceNow executives as they share strategic perspectives on public sector transformation, innovation, and the future of digital government.
Gain valuable insights from organisations across the UK, including central and local government, national security, healthcare, and education, as they showcase practical examples of how they are driving meaningful change at scale.
Engage directly with experts from ServiceNow’s partner ecosystem in the onsite expo, where you can explore solutions, learn best practices, and discover how partners are helping organisations accelerate outcomes.
Participate in a wide range of breakout sessions covering both emerging hot topics and sector-specific challenges, enabling deeper discussion, knowledge sharing, and peer learning relevant to your role and organisation.
A Public Sector leader to be announced will share their perspectives on the UK and the AI opportunity
The UK public sector isn't short of AI ambition. What it needs now is architecture; the digital spine that connects departments, empowers people, and turns policy intent into operational reality. This session explores what genuine public sector transformation looks like when you start with people, govern with purpose, and build for the mission rather than the moment.
Senior leaders from public sector organisations, including University of Manchester, share their insights on their journey of AI-led transformation.
Empowering Your Workforce
Building Resilience & Control
Elevating Your Public Services
Closing the Experience Gap in Higher Education
A Practical Playbook for Scaling AI pilots in Government Breakout
Defence Brekout
Healthcare Breakout
Matt Clifford is a leader in AI policy, technology entrepreneurship, and innovation. He's advised two Prime Ministers on AI strategy, including acting as the Prime Minister’s representative at the Bletchley Park AI Safety Summit. He is also the author of the Government's AI Opportunities Action Plan. Matt continues to help shape national AI policy, as well as working with start-ups, investors and experts. As the co-founder and chair of Entrepreneurs First, a pioneering start-up incubator, he has helped shape the tech entrepreneurship landscape.
Exhibition Sponsors
Who should attend this event?
This event is designed for public services organisations who are interested in learning more about ServiceNow and how it can support digital transformation across the public sector.
What is the cost to attend?
There is no cost to attend this event.
Will food be provided?
Yes, a networking lunch will be provided as part of the event.
What should I bring to the event?
Just bring yourself — everything else will be taken care of.
Will sessions be recorded?
No, sessions will not be recorded.
Is there parking available at the venue?
Guests arriving by car can take advantage of on-site parking at Royal Lancaster London, as well as several secure public car parks located nearby. Valet parking is available for added convenience.
Can I bring colleagues or guests?
Yes, colleagues and guests are welcome. Please ensure everyone attending is registered so we can account for their attendance.
What if I need to cancel my registration?
If you need to cancel your registration, please email the event team so we can update our attendee list.
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Lancaster Terrace, London, LDN, United Kingdom