Name
ServiceNow: Putting AI to Work for Public Services
Date & Time
Tuesday, May 12, 2026, 10:00 AM - 10:30 AM
Max Duval
Description

The UK public sector isn't short of AI ambition. What it needs now is architecture; the digital spine that connects departments, empowers people, and turns policy intent into operational reality. This session explores what genuine public sector transformation looks like when you start with people, govern with purpose, and build for the mission rather than the moment.

Max Duval
ServiceNow
VP, Solution Consulting UKI

Aaron Neil
ServiceNow
Area VP, Public Sector, UKI

Matt Clifford
Entrepreneurs First
Co-founder & Chair

Andy Matthewson
DWP
Security Product Manager

Henrik Brogger
University of Reading
Director of Digital Operations and Service Delivery

Eleanor Sugrue
ServiceNow
EMEA GBS GTM Lead

Natalie Farr
ServiceNow
Sales Director Central Government

Vipul Asher
ServiceNow
Director - AI, Risk and Security

Gareth Pearce
Rhondda Cynon Taf County Borough Council
Head of Technology

Tim Wheelhouse
Department for Environment, Food and Rural Affairs
Deputy Director for HR Digital and Automation

Matthew Sharpe
BAE Systems
Head of Cyber Operations

PJ Hemmaway
The University of Manchester
Chief Information Officer

Simon Brown
Met Office
Managing Director- Products and Services

Tom Wilcock
Keele University
Director of Transformation